Refund Policy
Last updated: 18-10-2024
Thank you for choosing Wonchance, operated by Satz Venture Nurturers Pvt. Ltd. We are committed to providing exceptional casting services for actors and actresses. Please carefully review our refund policy below.
1. General Information
All purchases made on Wonchance are final. We aim to deliver the highest quality of service and strive to meet your expectations. Due to the nature of our services, refunds are not typically provided once a service has been initiated or completed.
2. Addressing Concerns
If you encounter any issues with the services provided, we encourage you to contact our support team at info@wonchance.com within 7 days of receiving the service. While refunds are not offered, we will work with you to resolve any concerns and ensure you receive the intended value from our services.
3. Service Discrepancies
In rare cases where there is a significant discrepancy between the service provided and what was described, please reach out to us. Though refunds are not part of our policy, we will review your case and explore possible solutions, such as service adjustments or credits where applicable.
4. Refund Timelines
In case of a refund, the payment would be refunded within 7 to 14 days of approval for refund.
5. Changes to this Policy
We reserve the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting on this page. Please review this policy regularly for updates.
For any further questions or assistance, feel free to contact us atat info@wonchance.com